At Helpy, we value the trust of our vendors. This Privacy Policy explains how we collect, use, and protect the personal and business information you provide as a vendor on our platform. We are committed to ensuring the security and confidentiality of your data.
We collect the following types of personal and business information from vendors:
Personal Identification Information: Name, email address, phone number, and other contact details.
Business Information: Company name, services offered, business address, and relevant professional details for the service listing.
Payment Information: Bank account details or payment details for processing subscription fees and payouts.
Service Data: Information related to the services you offer, including pricing, descriptions, and images.
Your information is used for:
Facilitating your registration and account setup on the platform.
Processing payments related to your subscription or service fees.
Communicating with you about your listings, payments, and platform updates.
Providing analytics and insights to improve your service visibility and engagement on the platform.
Sending marketing and promotional materials related to your services, if you have opted-in.
We take appropriate measures to safeguard your personal and business data, including encryption technologies and secure payment systems. Your information is stored securely and only accessible by authorized personnel.
We will never sell your personal or business data to third parties. However, we may share your data with third-party service providers for the following purposes:
Payment processing companies.
Email and communication service providers.
Analytics tools to improve platform performance.
Legal authorities, if required by law.
We retain your personal and business data as long as your account remains active or as necessary to comply with legal obligations. You may request the deletion of your data by contacting us directly.
As a vendor, you have the right to:
Access, correct, or delete your personal and business data.
Object to the processing of your data.
Withdraw consent for marketing communications at any time.
We use cookies and tracking technologies to improve the vendor experience and analyze platform usage. You can disable cookies through your browser settings, although this may impact your user experience.
Helpy may update this Privacy Policy from time to time. Any changes will be communicated to you via email or through the platform. The updated policy will be effective as of the date it is posted.